Frequently Asked Questions
General Questions
- What services does Nebulonix Technologies provide?
- Nebulonix Technologies provides comprehensive IT and communication solutions, including data networking, security systems, audio/visual systems, and related support services. We offer expert consulting, design, installation, and ongoing maintenance.
- What industries do you serve?
- We serve a variety of industries, with a strong focus on government, military, and commercial clients.
- Where are you located?
- Raleigh, NC
- How can I request a quote or consultation?
- You can request a quote or consultation by contacting us through the form on our “Contact Us” page or by calling us directly at 336-365-8087.
- What is the company’s mission?
Nebulonix Technologies is dedicated to delivering end-to-end solutions for integrated communication systems, offering expert consulting, innovative design, seamless installation, comprehensive training, and reliable ongoing support. With a commitment to quality, attention to detail, and a customer-first approach, we ensure that every client experiences seamless communication, optimized performance, and lasting success.
Data Networking Questions
- What types of network solutions do you offer?
- We offer a wide range of network solutions, including Fiber optic/Copper installation, LAN, WAN, wireless network design, implementation, and security system solutions including CCTV, access control, and low voltage systems.
- Do you provide network security solutions?
- Yes, we offer comprehensive network security solutions to protect your data and infrastructure from threats.
- Can you help with network upgrades and migrations?
- Yes, we have extensive experience in network upgrades and migrations, ensuring a smooth transition with minimal disruption to your operations.
- What is Passive Optical Networks (PON)?
Passive Optical Network (PON) is a fiber-optic network architecture that brings high-bandwidth access to end-users. It offers increased bandwidth capacity and cost-effectiveness compared to traditional cabling.
Security/Audio/Visual Questions
- What security system/audio/visual services do you provide?
- Our security/audio/visual services include CCTV, access control, VMS, video conferencing systems, multimedia presentation systems, and more.
- Do you install video conferencing systems?
- Yes, we design and install video conferencing systems to enhance communication and collaboration within your organization.
- What is web casting and lecture capture?
- Web casting and lecture capture are technologies that allow for live or recorded streaming of presentations, lectures, and events over the internet for on-demand viewing.
Support Questions
- Do you offer ongoing support and maintenance?
- Yes, we provide ongoing support and maintenance services to ensure the reliability and performance of your IT and communication systems.
- What is your response time for support requests?
- Within 24 hours
- Do you offer any service level agreements (SLAs)?
- To be determined (TBD).
Request a Project Quote
We are here to help answer your project questions and provide you with a fast quote to get your project moving. Contact Us Today